Complaints where the value of the goods/service paid as consideration does not exceed Rupees 50 lakhs than Consumers can file a complaint at District Consumer Disputes Redressal Commission.
Filing of a Complaint
Section 35(1) of the Consumer Protection Act, 2019 enables the electronic filing of consumer complaints in the Consumer Commission. The Confonet project has been migrated to the E-Jagriti portal with effect from January 2025.
Consumers can access daily case-related services such as the cause list, case filing, online payment, case scrutiny, case approval, courtroom hearing, daily orders/judgments, case history, and more by using the E-Jagriti portal at the URL mentioned below:
For any enquiry with the District Commissions, Consumers can contact at the
following address:
A. North Goa District Commission
North Goa District Consumer Disputes Redressal Commission,
Goa Housing Board, Commercial Cum Residential Complex,
FF-1,Above Bank of Maharashtra, Porvorim,
Goa 403521
Tel: 0832-2411148
Email: confo-ng-ga[at]nic[dot]in
Composition:
| Sr. No. | Name | Designation |
| 1 | Bela Naik | President |
| 2 | Rejitha Rajan | Member |
| 3 | Auroliano De Oliveira | Member |
B. South Goa District Commission
South Goa District Consumer Disputes Redressal Commission,
Blessing Pioneer Commercial Complex,
Opp. District Court, Margao Goa 403601
Tel: 0832-2713073
Email: confo-ng-ga[at]nic[dot]in
| Sr. No. | Name | Designation |
| 1 | Sanjay Chodankar | President |
| 2 | Nelly Pereira | Member |
| 3 | Jayson Rodrigues | Member |
Fee Structure to file a compliant in District Commission
| Where the value of the goods/service paid as consideration is: | |
| upto rupees five lakh | Nil |
| Above rupees five lakh and upto rupees ten lakhs | Rs. 200 |
| Above rupees ten lakh and upto rupees twenty lakhs | Rs. 400 |
| Above rupees twenty lakh and upto rupees fifty lakh rupees | Rs. 1000 |
